worksider

Customer Representative

MANGOSTAR PTE.LED. · posted 15 hours ago

Pay
$4,000-6,500/mo
Type
Full-time
Hours
40 hrs/week
Where
On-site · CBD / City
Open to
Polytechnic, University
Function
Operations

What you will do

-Provide dedicated support for key accounts, ensuring timely resolution of user issues and requests
-Build strong long-term relationships with key clients through daily communication and proactive follow-ups
-Monitor client activity and engagement closely, and take ownership of key account retention results
-Conduct regular online interviews / check-ins with key clients to gather feedback and uncover needs
-Summarize client insights into actionable recommendations and propose product optimization ideas

What we are looking for

  • Fluent in English as a working language (spoken and written)
  • Bonus if you speak Hindi / Urdu / Tamil / Punjabi or other regional languages
  • Strong communication skills and client service mindset; capable of handling high-touch key account relationships
  • Outgoing, proactive, and highly self-motivated, with strong ownership and problem-solving ability
  • Experience in live streaming / social platforms / creator economy is a plus

What you get

  • Compet- Work in a fast-growing international team
  • Gain exposure to high-value client management and product feedback loops
  • Competitive compensation and growth opportunitiesitive compensation and growth opportunities

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