Customer Representative
MANGOSTAR PTE.LED.
· posted 15 hours ago
- Pay
- $4,000-6,500/mo
- Type
- Full-time
- Hours
- 40 hrs/week
- Where
- On-site · CBD / City
- Open to
- Polytechnic, University
- Function
- Operations
What you will do
-Provide dedicated support for key accounts, ensuring timely resolution of user issues and requests
-Build strong long-term relationships with key clients through daily communication and proactive follow-ups
-Monitor client activity and engagement closely, and take ownership of key account retention results
-Conduct regular online interviews / check-ins with key clients to gather feedback and uncover needs
-Summarize client insights into actionable recommendations and propose product optimization ideas
What we are looking for
- Fluent in English as a working language (spoken and written)
- Bonus if you speak Hindi / Urdu / Tamil / Punjabi or other regional languages
- Strong communication skills and client service mindset; capable of handling high-touch key account relationships
- Outgoing, proactive, and highly self-motivated, with strong ownership and problem-solving ability
- Experience in live streaming / social platforms / creator economy is a plus
What you get
- Compet- Work in a fast-growing international team
- Gain exposure to high-value client management and product feedback loops
- Competitive compensation and growth opportunitiesitive compensation and growth opportunities
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